Retrieving Crash Reports

Step 1

Sync your iPhone to iTunes.

Step 2

Find the crash logs on your computer. The following folders are where you will see the crash files:

  • Mac OS X: Open The Finder to /Users/<USERNAME>/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>
  • Windows XP: C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter/<DEVICE_NAME>
  • Windows Vista/7: C:\Users\<USERNAME>\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<DEVICE_NAME>

The crash logs that you are interested in sending to me start with MyTime™ and have the extension “crash”. please zip up these files that begin with MyTime?™.

Step 3

Send me and email with the crash files that start with MyTime™


email me:

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